Planned Parenthood - Hollywood Health Center - Los Angeles, California

Allie Husbands

Receptionists have an attitude towards certain a races and not others. Multiple women who came in after me were brought to the back before me ever though I go to my appointment 10 mins early. I got there at 12:50 and was told at 1:20 I’d still have to wait 15-20 more minutes to be seen. Last time I was here I did not experience this seems like whatever new staff was hired is not qualified for this position NEVER COMING BACK 🙂

ginny

Why can't every visit to the doctor be like it is every time I go to PP? Everyone is so nice, so thorough, so supportive. I'm never left waiting long, and they run their butts off every day. Amazing amazing organization.

Şeyda Kılıç

Even tho doctor and inside stuff is nice, the receptionists are treating you awfully and almost impossible to talk to them. I got an appointment for 11.30 and I was here 10 min before my appointment. They took me in at 12, I only needed a birth control refill. The nurse said it will take around 30-45 min for me to get out of here. After an hour of waiting I asked the receptionist how long more do I need to wait and her face was soooo unhappy to answer. She said 30-40 minutes more. So waiting time is crazy even tho if you have an appointment.

T

It was ok, but wouldn’t be my first choice unless I was in a pinch like today.

Parking- I took an Uber, but there is a shared plaza lot on site.

Physical amenities- clean, spacious, & easy to find

Safety- It’s a run-down area. As a woman coming here alone, I didn’t feel very safe. There was a man loitering around the back area on the way to the stairs who made me uneasy.

Providers- Gaby was kind and easy to talk to, but likes to reassure a lot. I guess she sees a lot of people who are anxious. I asked her for water twice and never got it. Was a bit annoyed about that. Nurse Practitioner Irina M. was friendly, helpful, patient, & clear. I would recommend her.

Front desk- Janice H. at the front desk was helpful, but gruff. She was unwilling to give me the nurse practitioner’s last name when I asked, but did ask the lead for permission. I think she could have been warmer and friendlier in our interaction, but she got the job done.

Overall, I prefer other locations for safety and friendliness. I went here since it was available when I needed it.

Accessibility note: I took the stairs, but am not sure if there’s an elevator. If there is, it isn’t clearly visible.

Daria S

I asked for check up and tests because I was at emergency and had pain the day before, and doctor referred me to this clinic, and they refused. And the reason is because last year I came 2 weeks later and there should be 1 year gap, no less. 🙂 also an assistant didn’t know some medical terms that was pretty strange. Not gonna come again for sure.

Mars Jimenez

This place is solid. They lost a star from past experiences(in the past two years) being called by my legal name even though the intake form asks for authentic name. The wait time is also outrageous unless you have a morning appointment.

But in my most recent visit(this week) i was not deadnamed or misgendered. I think, unfortunately, it comes down to the worker that happens to pull your chart. Regardless, it's still my go to in the area for free sti testing and contraception.

angel williams

Wait time is reasonable, the staff are friendly and welcoming. I go out of my way to go to this location specifically because I have never had a bad experience.

Maddy S

Today was my first day at Planned Parenthood and I went in for STI testing. I was extremely nervous and I have really bad anxiety around getting tests done especially getting my blood drawn. Nurse Karen was seriously one of the best nurses I have had in my lifetime. She was so comforting and personable, she made me feel safe and seen!! I trusted her so much and she got my blood drawn on the first go which has never happened to me ever. If possible, go to her for your healthcare needs! You will not be let down. Thank you Karen for being the best caring and patient nurse around!!